CVS Health

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Implementation Specialist

at CVS Health

Posted: 5/16/2019
Job Reference #: 934956BR

Job Description

Job Title :
Implementation Specialist
Job ID :
Location :
Street Address :
22 Cortlandt St.
Category :
Contract Administration
Description :
Job Description
Contact new and existing clients to coordinate and conduct Contract Pharmacy implementation activities. The Implementation Specialist will support Sales staff during sales process and participate in process improvement activities related to implementations. Manages assigned client implementations, including new clients and Contract Pharmacy network expansions. Works with Operations Specialists to ensure smooth hand-offs and integrated project plans. Prepares and updates implementation project plan templates and tracking sheets as needed with new entities, pharmacy expansions, and partner plans.

Required Qualifications
1+ years working with Microsoft Office
1+ years experience working in Customer Service

Preferred Qualifications
Updates implementation tracking forms including the Launch Forecast. Updates sales tracking forms including the Sales Forecast for implementation tasks. Coordinates and conducts implementation tasks based off of an approved project plan, including:
Pharmacy identification, negotiation and enrollment
Coordinates signatures on required documents, including OPA forms, switch agreements and CPSAs
Distributes and submits OPA forms, switch agreements and CPSAs to internal staff and OPA, as applicable
Establishes wholesaler agreements
Oversee the configuration of Wellpartner applications needed for claims processing and reporting
Leads the client kick-off meeting and all subsequent client meetings during the implementation period
Completes other tasks as assigned
Works collaboratively in a team environment with a spirit of cooperation
Displays excellent communication skills including presentation, persuasion, and negotiation skills required in working with customers and coworkers; including the ability to communicate effectively and remain calm and courteous under pressure

Bachelor's degree (B. A. or B. S.) preferably
High School or GED required

Business Overview
It’s a new day in health care.

Combining CVS Health and Aetna was a transformative moment for our company and our industry, establishing CVS Health as the nation’s premier health innovation company. Through our health services, insurance plans and community pharmacists, we’re pioneering a bold new approach to total health. As a CVS Health colleague, you’ll be at the center of it all.

We offer a diverse work experience that empowers colleagues for career success. In addition to skill and experience, we also seek to attract and retain colleagues whose beliefs and behaviors are in alignment with our core values of collaboration, innovation, caring, integrity and accountability.

CVS Health is an equal opportunity/affirmative action employer. Gender/Ethnicity/Disability/Protected Veteran - we highly value and are committed to all forms of diversity in the workplace. We proudly support and encourage people with military experience (active, veterans, reservists and National Guard) as well as military spouses to apply for CVS Health job opportunities. We comply with the laws and regulations set forth in the following EEO is the Law Poster: EEO IS THE LAW and EEO IS THE LAW SUPPLEMENT. We provide reasonable accommodations to qualified individuals with disabilities. If you require assistance to apply for this job, please contact our Advice and Counsel Reasonable Accommodations team. Please note that we only accept applications for employment via this site.

If technical issues are preventing you from applying to a position, contact Kenexa Helpdesk at 1-855-338-5609 or For technical issues with the Virtual Job Tryout assessment, contact the Shaker Help Desk at 1-877-987-5352.

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!